All of our items are FREE SHIPPING
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Assembly | Follow the instructions for installation |
Care | Remove dirt and dust with a brush and put on the umbrella cover. For deep cleaning, sponge lightly with a solution of mild soap and water. To prevent mildew, be sure umbrella fabric is completely dry before storing. When not in use, or during periods of inclement weather, store in a dry, covered area. |
All of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost. There is no other hidden charges or handling fees.
We usually ship items within 24 - 48 hours after confirmed payment. (in business days)
In general, we ship via Fedex or UPS, average transit time is about 7 - 10 business days. You can view the estimated delivery dates on the product page, in special situation the items transfer by Amazon, the tracking number may be delayed. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.
30 Day Unconditional Refund Guarantee for Unopened & Unused Items Return warehouse: 3495 DONALD LEE HOLLOWELL PKWY,STE116,ATLANTA GA,30331 USA.
If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.